IT Network Infrastructure

Adapting to New Healthcare Environments

Progressive Healthcare understands that the environments of hospitals and other healthcare facilities are ever evolving to meet healthcare’s demands. The Progressive Healthcare team is expertly trained to adapt to these changes and flex accordingly. We have shifted our services to remain compliant with ever-changing guidelines concerning the COVID-19 pandemic. Home monitoring solutions and remote patient monitoring are crucial now more than ever in connecting the last mile to healthcare systems. Our teams can facilitate pre-configuration and remote support for devices, installation, and monitoring. Our clinical trainers can train and install devices for our most at-risk Americans at home – effectively and respectfully. Global manufacturers trust the Progressive Healthcare teams to always do what is right, even if no one is watching.

Medical Device Installation & Retrieval

We understand that when you contract our team to provide pre-configuration, device installation, training, maintenance, and even retrieval, we are representing your company. This is a responsibility that we take seriously. Our team is caring and compassionate with excellent customer interaction skills in addition to their technical expertise. Progressive Healthcare Solutions can manage all logistics for end-of-life product conversions in a timely successful manner.

How We Serve Healthcare Facilities

Installing patient care systems in healthcare facilities can be challenging. Our focus throughout the implementation process is to avoid affecting the day-to-day work of the staff and disruption to patients. Our approach with a multi-channel workforce assures flexible round the clock scheduling for a seamless project. You can focus on your core business, and we will facilitate credentialed and skilled staff to meet your mission.

In addition to streamlined medical device installation services, our team will also take the time to make sure that the medical staff understands how to use the newly installed solutions. Our RN trainers have patient care experience. Our teams understand workflows and can consult with you for optimum training and utilization of your solutions. After the installation and training we provide continued IT support, we manage upgrades and field service orders.
How We Serve Homecare Patients

Another focus of Progressive Healthcare is providing installation and training for populations that require Personal Emergency Response Service (PERS) and smart devices, as well as medication dispensing, scales, pulse oximeter, glucose, and other remote patient-monitoring equipment. We have trained remote support teams to schedule appointments, guide in self installation or removal of equipment, and a seamless return process. This is designed to make it simple for the end user or family member.

By installing device solutions and training the patient and caregiver to use them, we empower patients to remain safely at home. We will schedule a fully trained team member that has undergone an extensive background check to install and set up the home system. Home medical device solutions are rapidly being deployed and reimbursed by government and private insurance, ultimately reducing hospital re-admissions and improving people’s lives. Our goal is to provide the patients with solutions they need to age well and live independently. At Progressive Healthcare Solutions we are changing how work gets done.

Convert From 3G to 4G

The closure of most 3G networks is quickly approaching; our team can convert your PERS devices to operate on a 4G network as well as swap equipment and medical devices as needed during a conversion.

Wireless Solutions for Healthcare

In today’s wireless world, Wi-Fi acts as the deployment for connecting users to the Internet and each other. Progressive Healthcare offers Wi-Fi solutions to mitigate intermitted wireless connections. The Wi-Fi network is secure, storing information via a cloud-based platform.

Creating an effective wireless network for healthcare organizations depends on numerous factors, such as:

The number of people using the network
Your users’ network needs
The layout of your facility
Your facilities building materials

Progressive Healthcare studies each of these factors to create and implement a wireless network that delivers consistent access to Wi-Fi for the healthcare facility. Our team is experienced in providing wireless solutions for healthcare organizations, senior housing, clinics, rehabilitation centers, doctors’ offices, and clinics. We can serve you anywhere that needs fast, reliable connectivity.

Infrastructure Solutions

Healthcare facilities require fast, reliable, and secure Wi-Fi to provide critical services to patients. Many healthcare organizations face two major challenges with the network infrastructure: signal strength and density. Our teams work with hospital CIO’s, IT departments, and BioMed teams to provide reliable infrastructure solutions.

Progressive Healthcare can diagnose your network infrastructure problems and engineer solutions for your organization. By strategically implementing intelligent networks specifically for healthcare organizations, we can help you make the best use of your bandwidth and improve service to patients.

Our Process for Infrastructure Implementation

Our process starts with an on-site survey where we evaluate and measure every factor that contributes to the speed and reliability of your network, such as:

Density of coverage
Facility structure
Heat Mapping
RF and Cellular surveys
Nearby radio frequencies
Site geography
Specific to users’ network requirements

Based on these and other factors, we create and install a custom solution that results in a high-performing network for excellent solutions facilitating quality patient care. Our team is experienced in providing infrastructure solutions for fast and reliable connectivity.

Network Infrastructure Management with Network Operations Center

Providing consistent Wi-Fi to your healthcare facility requires more than a well-designed infrastructure. You need technical support and maintenance to prevent network congestion and other threats to critical patient data. Progressive Healthcare’s technology support, Network Operations Center, proactively monitors your network 24/7. We solve problems before they result in downtime.

ISO 9001;2015 and ISO 13485; FDA 2016 21 CFR820, ISO 14971:2019

The ISO 9001 and ISO 13485 standards allow Progressive Healthcare to consistently provide products to enhance customer satisfaction and meet any applicable statutory, regulatory, FDA, and legal requirements. This covers the intent and application to effectively implement and establish the Quality Management System covering activities related to:

Medical Devices
Contractual Servicing or Training for Government, Healthcare, & Commercial Entities
Networking Solutions

Further, the certification includes contractual services such as project management, installation, implementation, clinical training, and servicing of medical devices. It also includes call center services and management of IT solutions for network infrastructure, wireless, and clinical systems for the markets listed above.